Senior experience, sooner
Twenty years of experience from the first week, without a long hiring search.
Fractional CIO and CTO
Stop making tech decisions on your own
I join your leadership for a set number of hours each month. Together we work out what matters most across your systems, security, spend and AI, turn it into a clear plan, and I guide your team and IT providers as they deliver it. Senior technology leadership, without the full-time salary.
From S$3,500 a month. Start within weeks. No equity, no long lock-in.
The model
What is a fractional CIO and CTO?
“Fractional” just means part time. You get an experienced technology leader for a set number of hours each month. They set the direction for your IT and technology, decide what to prioritise, and are accountable for the plan, as a full-time hire would be.
Many growing businesses already do this with finance: they don’t have a full-time finance director, but they still have someone senior looking at the numbers. This is the same idea for your technology.
A fraction of the cost
Pay for the hours you need, with no equity or long lock-in.
Flexible as you grow
Scale time up or down as priorities and funding change.
Independent perspective
Patterns learned across many businesses, with no vendor agenda.
What usually happens
Without an IT leader, someone decides by default
The most expensive IT decisions are the ones nobody knew they were making.
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You, the owner
Approve every tool and sign every IT contract, usually late in the evening, between sales and payroll.
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The office or operations manager
Becomes the unofficial helpdesk, resetting passwords and chasing laptop deliveries instead of doing their real job.
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The most tech-savvy employee
Ends up with admin rights to everything, and becomes the only person who knows how anything works.
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The IT provider
Recommends what they sell, and nobody on your side can tell whether it’s what you need.
The cost
What unmanaged IT really costs
Most of these costs are quiet. They show up as slower hiring, longer sales cycles and evenings spent fixing things that shouldn’t have broken.
Wasted spend
Licences for people who left months ago, two tools doing the same job, and auto-renewals nobody checks.
Lost time
Half a morning gone every time email or the Wi-Fi plays up, and new starters who can’t work in their first week.
Security incidents
One clicked scam email, a hijacked email account, or a lost laptop with customer data on it.
Stalled deals
A bigger customer asks how you protect their data, and the deal waits while you work out an answer.
Data protection exposure
Customer and staff details kept and shared with no policy behind them, which matters under Singapore’s Personal Data Protection Act (PDPA).
Key-person risk
All the passwords and know-how sit with one person. When they’re on leave, or they leave, you’re stuck.
The dilemma
You need the experience, not the full-time seat
Full-time CIO or CTO
~S$400K
Average chief-level salary in Singapore, before equity
- Months to recruit
- Equity and long-term commitment
- Hard to reverse if the fit is wrong
Fractional CIO and CTO
From S$3.5K
A month, scaling with your needs
- Start within weeks
- No equity, no long lock-in
- Scale up, down, or hand over to a full-time hire
What you’re getting
A leadership role, not a helpdesk
I won’t be fixing your printer or running your IT day to day. I help you decide where to focus, put a clear plan in place, and make sure the right people and IT providers are doing the work well.
What it is
- A senior leader who sets the direction for IT and technology
- Accountable to you and your board
- Independent advice, with no vendor commissions
What it isn’t
- A helpdesk, or someone to run your IT day to day
- A report that sits on a shelf
- A reseller pushing a product
Two job titles, in plain English
CIO or CTO: what’s the difference?
One focuses on how well your technology works for you today; the other looks ahead to where it needs to go. Most growing businesses need a bit of both, and the balance shifts as you grow. Either way, you get one person.
Today
CIO: Chief Information Officer
Makes sure the technology you run on today is safe, sensible and good value.
- Laptops, email and logins
- Security and data protection
- Software subscriptions and spend
- IT providers and support
Who needs it: every growing company.
Looking ahead
CTO: Chief Technology Officer
Looks ahead and sets your technology direction, so today’s choices still make sense in three years.
- Which platforms and tools to invest in
- How AI and automation could change the business
- How your systems grow as you grow
- Leading developers or an agency, if you have them
Who needs it: any business where technology will shape how it grows, not only software companies.
| Your situation | What I cover |
|---|---|
| Your day-to-day IT needs to be safer, simpler and better value | Mostly CIO: systems, security, spend and data |
| You’re deciding how technology and AI should shape the next few years | CIO, plus CTO: technology direction and the big choices behind it |
| You have developers or an agency building for you | Both roles, including leading your engineering team or agency if you need it |
The method
The 4-Pillar CIO Framework
Every engagement follows the same four steps, so you always know why something is on the plan and what it’s worth.
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Business outcomes first
Start from where the business is going: growth, hiring, funding and what you’ve promised customers. Not the latest tech trend.
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Current state audit
A look at what you have today: systems, who can log in to what, security, IT providers, spend and support. What works, and what’s at risk.
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ROI prioritisation
Rank every fix and opportunity by its return on investment (ROI), what it’s worth to the business against the effort and cost, so money goes where it matters.
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Roadmap and execution
A clear 12-month plan, then I guide your team and IT providers month by month to keep it on track.
How we work together
A leadership role, not a project
Months 1 to 3
Get grounded
- Conversations with you and your team
- IT, security and spend review
- 12-month plan, and the quick wins done first
Months 4 to 12
Guide the delivery
- Your team and providers guided through the plan
- Progress on security and operations tracked
- IT providers held to account
- Regular updates to you and your board or investors
Year 2 onwards
Scale and evolve
- Roadmap reset every year
- Support through growth and fundraising
- Time flexed up or down as needs change
- Ready to hand over to a full-time hire
Built for the long term. A three-month minimum, then month to month for as long as it adds value. The first plan is only the start; the value comes from ongoing leadership.
What you get
A senior leader in your corner, every month
Always on hand
A sounding board
Talk it through before you sign up for a new system, contract or IT provider.
Straight answers
“Do we need this?” “Is this safe?” “What should we use?” Answered in plain English.
Tech planned in, not bolted on
When you hire, move office or win a bigger client, the systems side is planned up front.
An independent second opinion
On quotes, contracts, proposals and new tools. No commissions.
Plus, tangible outcomes
A 12-month IT plan
Tied to where the business is going, so spending has a reason behind it.
Security and access baseline
A clear standard for two-step logins (multi-factor authentication), managed laptops and access control, so you can answer customer security questions with confidence.
Software and IT spend review
Find out what you’re paying for, with a plan to cancel what nobody uses and combine overlapping tools.
Onboarding and offboarding
A simple process so new starters are productive on day one, and leavers are locked out on their last.
Data and AI usage policy
Clear rules for customer data and AI, aligned with the PDPA, and approved AI tools your team can use.
IT provider oversight
I hold your IT providers to account, so you get what you pay for. Independent, with no commissions.
Investment
Three ways to work together
Pick the level of involvement you need now. You can move between plans as your priorities change.
Advisor
S$3,500 a month
- Monthly leadership session
- On call as a sounding board
- Roadmap and key decisions
- Board or investor updates
Partner
S$6,500 a month
- Everything in Advisor
- Weekly check-in
- Oversight of IT providers and software spend
- Security and AI programme
Embedded
S$12,000 a month
- Everything in Partner
- IT operations oversight
- Leads IT and tech staff
- Audit and due diligence support
Prices in SGD, excluding GST. Minimum three months, then month to month. Unused hours roll over for one month; extra hours are S$375 an hour.
Who it’s for
Is this the right time for you?
- You have somewhere between 20 and 200 people, and you’re growing
- IT falls to you, your office manager or an outside helpdesk
- You’re not sure what you spend on software, or who can log in to what
- Customers or investors have started asking about security
- You’re about to hire a lot, raise money or open in a new market
Three or more sound like you?
You’re carrying IT risk that a senior leader would already be managing. A 30-minute health check is a good place to start.
Why Ben
Enterprise experience, right-sized for you
I’ve run IT where audit and security aren’t optional. Now I bring that experience to growing businesses, at a size and price that fits, from someone who knows what tends to break as a company grows.
20years
Technology leadership across the UK and Asia
UKregulated
IT run where audit, security and compliance are non-negotiable
Asiateams
Built and led teams across Asian markets and cultures
0commissions
Independent advice. I don’t resell software or take fees from vendors
50+AI tools
Evaluated as a CIO, judged on business value, not hype
CIO+ CTO
One leader for the technology you run on today and where it needs to go next
Next step
Book a free 30-minute IT health check
We’ll walk through your systems, security and spend, spot the quick wins, and see whether fractional leadership is the right fit. No obligation.
Book your free IT health check